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Billing & Plans

FleetQ billing is powered by Stripe. All charges are in EUR. Your team is the billable entity — not individual users.

Subscriptions cover plan limits and quotas. Metered model usage is paid in platform credits — see Platform Credits & Cost for how runs consume credits and where to view your usage (/usage).

Plans

Free

€0/mo

Up to 3 team members, 5 agents, 2 active experiments

Starter

€19/mo

Up to 10 members, 25 agents, 10 active experiments

Pro

€59/mo

Unlimited members, agents, and experiments

Enterprise

Custom

Custom limits, SLA, dedicated support, BYOK encryption

Upgrading your plan

Go to /billing and click Upgrade Plan. You'll be taken to a Stripe Checkout session. Upgrades take effect immediately. Prorated charges apply for mid-cycle upgrades.

Managing your subscription

Click Manage Subscription on the billing page to open the Stripe Customer Portal. From there you can:

  • Update your payment method
  • Download past invoices
  • Cancel your subscription
  • View upcoming invoice details

Past-due invoices

If a payment fails, your account enters a past-due grace period. API access continues for 7 days while Stripe retries the charge. After the grace period, the account is suspended until the invoice is paid. Update your payment method in the Customer Portal to resolve immediately.

Past-due accounts retain all data. No experiments, agents, or credentials are deleted during suspension.

Bring Your Own Key (BYOK)

Enterprise customers can provide their own LLM provider API keys, stored in the team's encrypted credential vault. Go to Team Settings → Provider Credentials. BYOK credentials take priority over platform defaults — you're billed directly by the provider.